Starkey launches mask mode for Livio AI hearing aids


A new feature is added to the existing technology, Edge mode, to alleviate communication problems

Eden Prairie, MN, October 12, 2020 (GLOBE NEWSWIRE) – Starkey’s Thrive Hearing Control app now includes Mask Mode, a new personalized memory that increases frequency response in certain channels to help patients hear people better who wear face masks. This new feature is available on certain Livio technology levels. This is in addition to Starkey’s Edge Mode technology, only available in Livio Edge AI devices, that has proven to be very effective to solve speech intelligibility problems created by face masks.

“Staying safe by wearing a mask and maintaining the ability to hear should not be mutually exclusive,” said President and CEO of Starkey Brandon Sawalich. “Starkey is a hearing care company dedicated to improving the health and well-being of the people we serve. The COVID-19 pandemic has given new meaning and urgency to this effort. We will continue to seek solutions to the challenges this crisis has created for the hearing impaired until it is behind us. We are in the same boat.

Released February 2020, Starkey’s Livio Edge AI hearing aids use artificial intelligence to optimize speech understanding. With a simple double tap, Edge mode instantly performs an AI-based analysis of the acoustic environment and makes immediate adjustments. When a wearer communicates with a person wearing a face shield, Edge mode considers the impact of mask type, social distancing, and background noise on the acoustic signal and provides audibility and clarity of speech significantly improved.

“Navigating both COVID-19 and hearing loss has been difficult, to say the least,” said Starkey Chief Innovation Officer Dave Fabry, Ph.D. “Masks smother speech and inhibit lip reading cues and facial expressions. We are proud to lead the way in tackling these face mask challenges head-on, from mask mode for hearing aids to the world’s first and only customized 2.4 GHz rechargeable batteries, which will not fall out when you remove a mask from behind your ears.

The new Mask Mode feature for some Livio hearing aids is an additional custom memory in the Thrive Hearing Control app. A user can choose Mask Mode when they are talking to someone wearing a face mask. For more information, Click here.


About Starkey

Starkey is a privately held global hearing technology company based in Eden Prairie, Minnesota. Founded by Bill Austin in 1967, Starkey was known for its innovative design, development and distribution of complete digital hearing systems. Led today by President and CEO Brandon Sawalich, Starkey is the sole US supplier of hearing technology. The company has more than 5,000 employees, operates more than 26 facilities and operates in more than 100 markets around the world. Learn more about


CONTACT: Karen Spaeth Starkey Hearing Technologies 952-947-4522 [email protected]

Leave A Reply

Your email address will not be published.